Clara Care

Clara Care DME—Fundamentally Better for Providers and Practice Staff, Improved Patient Outcomes

For too long, durable medical equipment (DME) has been one of the most inefficient and disruptive elements in practice-based care. The traditional DME model is built around a one-size-fits-all approach—where equipment is dropped off, instructions are skimmed over (if given at all), and patient questions are funneled through generic customer service lines. When issues arise, they almost always circle back to the physician’s office.

The result? Burdened care teams. Frustrated practice administrators. And patients who are left without the support they need to succeed with their prescribed medical products.

Clara Care fundamentally changes that experience by integrating direct, ongoing specialized clinical support into the DME process.
Rather than outsourcing patient concerns to impersonal call centers or leaving education to already overextended clinic staff, Clara assigns a dedicated nurse to each patient, available via HIPAA-compliant phone, text, or video consults. This nurse provides proactive outreach, real-time troubleshooting, and clinical education—so the practice doesn’t have to. Clara’s support is covered by the product reimbursement, at no extra cost to the practice or patient.

Get in touch to learn more or begin ordering:
www.clarahealthcare.com
Phone: 216-264-3699
Fax: 216-274-6176